Privacy Policy
Last Updated: July 10, 2026
The Arrow Fund is committed to protecting the privacy of our website visitors, donors, and volunteers. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.thearrowfund.org) and use our online services, including forms, donations, and registrations.
By using our website, you agree to the collection and use of information as described in this policy.
1. Information We Collect and How We Use It
Personal Information
When you fill out a form, make a donation, register for an event, sign up for our newsletter, or submit a volunteer/foster application, we ask for personal details such as your name, email address, phone number, physical address, and date of birth. We use this information to process your requests, track your support, and contact you.
Forms and Security
All information you submit through our website forms is securely transmitted using the encrypted SSL protocol. When you submit a form, we also capture your IP address to protect our system against spam.
Log Data and Analytics
Whenever you visit our website, your browser automatically sends us information known as Log Data. This includes your computer’s IP address, browser version, the specific pages you visit, the time and date of your visit, and the time spent on those pages. We use tools like Google Analytics and Google Search Console to review these statistics and improve our website experience.
Cookies
Cookies are small data files stored on your computer’s hard drive by your browser. We use cookies to improve our website functionality. You can choose to refuse cookies through your browser settings, though doing so may prevent you from using some parts of our website.
2. Data Retention and Sharing
Bloomerang Database Management
We use Bloomerang as our main constituent relationship management (CRM) database to securely store, organize, and manage donor, volunteer, foster, and adopter records. The personal information you provide through our website forms or donation portals is automatically or manually synced into our Bloomerang system so we can maintain an accurate history of your involvement with TAF. You can review Bloomerang’s privacy commitments via the Bloomerang Privacy Policy.
How Long Do We Keep Your Data
We retain your records in our database for as long as necessary to support our nonprofit operations, manage our donor stewardship history, or satisfy legal and tax requirements.
Sharing with Workers and Contractors
To process your forms and requests, your data may be accessed by our internal staff, board members, or authorized volunteers and contractors who need the information to perform their duties for The Arrow Fund.
Third-Party Service Providers
We do not sell, trade, rent, or share your personal information with outside companies for their marketing purposes. We do share data with trusted third-party platforms that help us run our operations. These partners may use your data only at our direction and are legally obligated to keep it confidential.
Our core third-party platforms and their respective privacy policies include:
- Donor, Email, Subscriber, & Volunteer Management: Bloomerang, Shelterluv
- Data Integration & Management: Google Drive & Sheets, Zapier
- Spam Protection: Google reCAPTCHA, hCaptcha, Akismet
3. Security
We use industry-standard security measures to protect your personal information both on our site and within our Bloomerang database. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security, and users assume this inherent risk when using online services.
4. Links to Other Websites
Our website contains links to external sites that we do not operate. If you click on a third-party link, you will be directed to that outside site. We strongly advise you to review the privacy policy of any external website you visit, as we have no control over their content or practices.
5. Children’s Privacy
Our services are not directed to anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal details without parental consent, we will delete that information immediately from our website systems and Bloomerang database. If you believe we have inadvertently collected this data, please contact us so we can remove it.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted directly on this page and will take effect immediately. We encourage you to review this page periodically to stay informed.
7. Contact Us
If you have any questions or suggestions, or would like to request updates to or removal of your personal information from our database, please contact us directly through our website.